For the elderly services, Ygl engaged in a multi-phases e-government project for the Licensing Office of Residential Cares Home for the Elderly, Hong Kong Social Welfare Department. Furthermore, we designed an innovative Elderly Management Systems for a reputable non-profit organization in Hong Kong.

Ygl applied the state-of-the-art Business Process Management Systems (BPMS) as the foundation of the solution in order to reduce 5 times the development times and effort for the customers and further designed an Operational BI and Analytic Systems for the management and officers to react on real-time data effectively.

In the 1^st and 2^nd quarters of 2011, Ygl will organize a variety of road show with the support of government officers and NGO in Hong Kong and Macau to promote the potential usage of BPMS and BI enabled solutions for their daily operation. YGL will allocate additional resources to serve this market for the benefit of the society.

Community Services for Youth

Our colleagues, Mr. Simon Lui, Mr. Patrick Fu, Mr. Aaron Hui and Mr. Raymond Man are the core members to support a variety of NGO as well as Social Enterprises in Hong Kong.  Junior Achievement Hong Kong (JA) is our preferred partner, and we supported it since 2008.

JA is a Member Nation of Junior Achievement Worldwide, the largest and fastest growing educational non-profit organization in the world, dedicated to inspiring and preparing young people to succeed in a global economy. Since its establishment in 2001, JA has partnered with over 500 companies and 400 schools. More than 8,300 business volunteers participated in the programs to serve over 100,000 students.

Junior Achievement programs are based on proven curricula to serve students of all ages at different life-defining stages. Students from primary school into Tertiary develop their decision-making abilities, creativity, and leadership through hands-on lessons in business and economics.

Programs are designed under the 4 key pillars: Work Readiness, Entrepreneurship, Financial Literacy, and Essential Life-wide Values.

JA New Leaders Programme

NLP s a continuous activity-based curriculum designed to provide students with learning on Ethical Leadership in the new century. It is made up of six standalone half-day workshops (one for each form from F.1 to F.6). Students of each form will work in groups of around 20 people, led by 2 business volunteers, who will conduct activities that are appropriate for their age groups. Activities include role-plays, scenario discussions and simulation games.

JA Company Programme

Under the guidance of volunteer business advisers, students form a mini-corporation and operate a company as much as they would in the real world. Students elect officers, develop business plans, sell stock, produce and market real products or services, keep records, conduct stockholders’ meetings, and liquidate the company, all in about 18 weeks. The Winning team of the JA Company of the Year 2010 was mentored by two (2) business advisers. Mr. Aaron Hui is the representative of Ygl. In 2011, Mr. Simon Lui and Mr. Aaron Hui will represent Ygl to support the JA CP again.

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Ygl team with IBM Penang GM

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This award ceremony, which is carried out in conjunction with the 100th Anniversary of the founding of KWYP by Dr Sun Yat Sen (孙中山), is to pay tribute to outstanding Malaysian corporations and to inspire others, especially the SMEs, to continue developing and elevating their business, to motivate and inspire homegrown SMEs to aim for excellence in their products and services, and to celebrate and highlight the achievement of enterprising SMEs that have contributed to the growth of the community.

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For more information kindly visit our website at www.yglworld.com or contact us at Tel 04-2610619 or 03-21665928

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Our website is built using the same open-source Content Management System that powers many of our customer sites.

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The achievement was one of YGL management’s goals to take lead in achieving the global standards and taking adequate security measures to protect information assets.

ISO 27001 specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented Information Security Management System within the context of the organisation’s overall business risks.

ISO 27001 is the international standard developed exclusively for Information Security Management Systems (ISMS), requiring companies to employ a methodical approach to managing sensitive information and ensuring data security.

The standard comprises ten exhaustive control categories including organisation of information security, access controls, physical and environmental security, asset management, business continuity management, communications and operations management.

Following is an interview with its Group Marketing Manager Humphrey Ho, where he speaks on YGL Group’s current efforts to put the company firmly on the world map.

What are the factors that motivated YGL to secure ISO 27001 for Information Security Management Systems (ISMS) certification?

Our vision is to become a successful Malaysian-owned IT company with a strong a presence in the global IT industry. In this industry, security is vital to our customer base – therefore obtaining ISO 27001 certification is critical on our side. This globally accepted standard for environmental management systems indicates that YGL has identified the environmental impact of its operations, adheres to regulatory requirements and takes a systematic approach to continuously improving its performance.

Can you please share with us on the efforts it took to achieve this certification?

Preparing for the ISO audit involves rigorous training and hours of work. Timelines are developed to cover topics such as the ISO elements, team leadership, problem solving, document writing and more. Our employees needed to work with the new quality management system on a daily basis. Documentation for standard operating procedures, work instructions and others is developed, written and implemented.

At this point, the quality management system needs to be examined to see if it is doing what it was designed to do. All levels of management were actively involved in order for our company to derive maximum benefit from the process. Our management fully supported the staff as they strive to juggle ISO-related tasks with their usual workloads.

How has MSC Malaysia Capability Development Programmes (CDP) assisted in achieving this certification?

MSC Malaysia CDP has worked with many organisations from diverse industrial and service sectors to successfully develop and register their quality systems. They are able to work with individual companies to design and implement simple, straightforward quality systems that are tailored-made to their specific operation while meeting the requirements of the quality standards.

The CDP team helped us determine how the ISO standards apply to our company, besides assisting to mold our existing procedures into a documented system. These enabled us to achieve compliance as per the requirements of the ISO standards.

MSC Malaysia CDP’s presence is the key to the success of our ISO compliance. They guided our efforts clearly, completely, and professionally. Our entire staff found them a pleasure to work with, and their assistance an invaluable tool in our ISO endeavour.

What are the other certifications embarked by YGL in the past?

Becoming certified in these information security practices adds that extra value to our products and services both locally and overseas. IT security is extremely important, regular compliance and security audits conducted for all our engagements have demonstrated YGL’s readiness and commitment to meet global requirements. Achieving ISO 27001 certification is another way to recognise the level of security we provide to our clients, and the maturity of our business processes. This certification extends the foundation we’ve built by also achieving Level 3 CMMI quality certification.

Any future plans for other certifications?

CMMI is the global standard for best practices in modeling and developing effective processes that are aligned with your business objectives. YGL has already achieved CMMI Level 3. In order to be better, we are now targeting CMMI Level 5 certification to ensure that our clients gain from our highly efficient and effective processes, while our ISO 9001 certification means our customers can rest assured that the highest standards in quality assurance are being met.

Can you please elaborate on YGL’s investment for the coming years?

Our mission is to develop, customise, package, promote and finally deliver innovative software solutions, which are beneficial to academic institutions, government-funded organisations, corporate businesses and public at large.

There are three elements that are important to YGL. Firstly is to build a strong, professional company. This can only be achieved by attracting and retaining a talented and committed management team that shares in YGL’s vision.

Second is to build solid products for the vertical industries that YGL focuses on, and this can only be achieved through the continual effort on the Research & Development side.

Last but not least, is to establish YGL as a regional brand. This can be is achieved only through creating software where YGL owns the intellectual property and having a world-class standard execution team.

What are YGL’s plans for market expansion this year?

Our marketing division is constantly searching and compiling new database from different industries to identify every opportunities for expansion. By forging alliances with our others with businesses that target the same customers as we do, we will create a word-of-mouth customer network that refers business.

By joining exhibitions, YGL will be able to demonstrate products, answer questions, overcome objections and meet our clients face-to-face. Exhibition is a one-stop opportunity to maximise contact with existing and potential customers.

To run the multiple streams of affiliate marketing income, building our own blog with articles on our company and products together with enquiries and comments from our customers will be a great idea. For blogging online, we can build up the relationship with our existing customers and at the same time interact with those who visits our website and wants to know more about YGL solutions and products.

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讓青年商家交流
隆雪華商會推介“面子書”

（吉隆坡3日訊）隆雪中華總商會青年組和資訊工藝組，今日推介“青年組面子書” ，建立青年商家互相交流和交換商機的平台。

商聯會兼隆雪中華總商會會長丹斯里鍾廷森，呼籲青年商家踴躍登入成為有關面子書的成員。

隆雪中華總商會是配合今日舉行的“全球商機，科技領航”資訊講座，推介上述面子書。

隆雪中華總商會希望通過講座，繼續推廣應用科技與知識的重要性，協助會員商家及公眾人士對雲端科技等等新資訊科技產品的瞭解。

善用科技提升工作

鍾廷森和該組主任陳雲祥及青年組代主任陳文博一起推介青年組面子書。

他致歡迎詞時說，隨著經濟全球化及貿易自由化市場趨勢，工商競爭和較量也逐漸白熱化，中小工商企業家必須尋求適當途徑，善于應用資訊科技，來協助達到提升工作效率及迎合市場趨向。

他說，信息、知識和創造力是企業關鍵資源，企業可通過科技整合企業內部與外部資源，為企業創造競爭優勢；同時也可加強管理、減低成本、提高效率，應對瞬息萬變的競爭環境。

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