Governance and Ethics


1.Ygl Website

The corporate website of Ygl Convergence Berhad including its group of companies (“Ygl”) is under the domain name "” (“Ygl Website”) which resides on the server at its office in Malaysia.

2. Objective

This general website policy (this “Policy”) sets forth the general guidelines for acceptable and prohibited uses of Ygl Website. It is your responsibility to carefully read the terms and conditions of this Policy before using Ygl Website.

3. Conditions of Use

By accessing and using Ygl Website, you acknowledge and accept that you have read, understood and agreed to comply with and be bound by the terms and conditions of this Policy. We may change the terms and conditions of this Policy at our discretion and without prior notice. We shall make available a version of the current terms and conditions of use on Ygl Website as and when they are changed. By continuing to use Ygl Website you accept the terms and conditions of use as and when they become applicable from time to time.

4. Privacy Policy

Ygl only collects your name, organisation’s name, email, contact number and enquiry through Ygl Website. Ygl uses the information to communicate with you and provide you with further information. Ygl does not share your information with any other parties and takes reasonable measure to protect your information from unauthorised access and disclosure.

5. Applicable Law

The laws applicable to the use of Ygl Website and disputes arising out of Ygl Website are the governing laws in Malaysia. If you access Ygl Website from a place outside Malaysia, it is your responsibility to ensure the compliance with all applicable laws in the jurisdiction where you are located. Any dispute related in any way to your visit to Ygl Website or to products or services you purchase from us, shall be submitted to the exclusive jurisdiction of the Malaysian Courts.

6. Website Content

Ygl publishes on its website content (the "Content") including text, images, videos and other materials which showcase the products and services of Ygl, company profile and activities, media, policies and reports required by the relevant law for informational purposes only. The materials and information published on Ygl Website are factual information for general reference only. The Content is subject to periodic changes and may include technical inaccuracies or typographical errors. Ygl does not warrant the accuracy, completeness or adequacy of the Content. If any information on Ygl Website relates to a particular product or service you show interest in, you should make your own enquiries to obtain further information or clarification before entering any transaction or making any decision on the basis of the Content on Ygl Website

7. Intellectual Property

All materials, products and services provided on Ygl Website are the property of Ygl, including all copyrights, trade secrets, trademarks, patents and other intellectual property. You will not reproduce or redistribute Ygl’s intellectual property in whatsoever form, including electronic, digital or trademark registration.

8. . User Responsibilities

When using Ygl Website, you must not:
(i) post, distribute or transmit any data, text or message which Ygl deems to be:
a. defamatory, abusive, harassing, insulting, threatening, stalking, bigoted, hateful, racially offensive, vulgar, obscene, or sexually explicit (language or images); and
b. encourages or advocates illegal activity or the discussion of illegal activities.
(ii) impersonate any person or entity or misrepresent your identity or affiliation with any person or entity.
(iii) engage in antisocial, disruptive, or destructive acts, including "flaming", "spamming", "flooding", "trolling", and "griefing" (terms commonly understood and used on the internet).
(iv) use Ygl Website as a source for transmission, distribution or sending spam or unsolicited messages which content are or perceived as dubious and may result in consequences which are infringement of law.
(v) engage in any illegal, unethical or harmful activities.
(vi) submit false or misleading information.
(vii) violate the rights of others, including intellectual property rights.
(viii) post or transmit any malicious software or code.
(ix) facilitating, aiding or encouraging any of the above activities.

9. External Links and Reference

Ygl Website may contain links to external websites maintained by other organisations over which Ygl has no control. Ygl does not necessarily sponsor, endorse, or approve any material or advertising on external sites or the operations of external sites. You access those external sites and use their information solely at your own risk. Ygl does not make any warranties or representations regarding the quality, accuracy or fitness for purpose of any material on external sites to which Ygl Website is linked, nor is Ygl responsible for the availability of these external links. You should refer to the relevant external site for further verification of the information.

10. Limitation on Liability

i. Ygl shall not be responsible for any loss suffered by you or anyone else in connection with the use of Ygl Website or any of the Content. This includes, but is not limited to, the transmission of any computer virus or any other defects or errors;
ii. Ygl makes no warranties or representations about Ygl Website or any of the Content;
iii. Ygl does not guarantee that Ygl Website is free from viruses or any other defects or errors;
iv. Ygl disclaim all liability for any direct or indirect loss or damages caused or alleged to have been caused by your use of, or reliance on, any of the Content, including those on external sites. Any concerns regarding an external link, should be directed to its responsible site administrator;
v. Comments or responses provided by Ygl via chat or message or email communication are intended to be a guide only and it is not intended to be substitute for professional advice.

11. Copyright in Material on Ygl Website and Restriction of Use

Save and except for any third party copyright included on Ygl Website under a licence or agreement, all the Content of Ygl Website and downloads from it, is owned by Ygl. All rights are reserved. No part of the Content may in any form or by any means (including hardcopy, electronic, digital, photocopy or recording such as audio and video) be reproduced, adapted, stored in a retrieval system, transmitted or reproduced on your local computer or any other internet website without the prior written permission of the copyright owner for viewing or non-commercial use or personal use purpose.

Ygl does not make any warranties or representations that third party material on Ygl Website or material on other websites to which Ygl Website is linked, does not infringe the intellectual property rights of any person anywhere in the world. Ygl must not be taken to be, authorising infringement of any intellectual property rights contained in the material on other sites by linking Ygl Website to such material on other sites.

12. . Trademarks and Logos

Trademarks and logos including but not limited to the words "YGL", "YGLWORLD", “TAXcom Office”, “NERVO” and other Ygl proprietary product names, unless otherwise indicated, are owned by Ygl in Malaysia and may be the subject of rights in other countries. You must not use Ygl’s trademarks and logos unless otherwise permitted by Ygl in writing. Ygl Website may contain trademarks or logos of other companies or organisations and these are proprietary to the registered owners of such trademarks and logos.

13. Indemnification

You agree to indemnify, defend and hold harmless Ygl, its officers and employees, from any loss, liability, claim, demand, damage or expenses asserted by any third party due to or arising from or in connection with your use of the Content, or your conduct on the Website, or messages posted or transmitted by you on or through Ygl Website. Ygl reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, which shall not excuse your indemnification obligations.

14. Severability

In the event that any or any part of the terms contained in these Terms of Use are determined by a court to be invalid, unlawful or unenforceable, then such terms shall be severed from the remaining terms.

15. Amendments and Modification

Ygl reserves the right, at its sole discretion, to change, modify, add or delete any part of this Policy from time to time. The most recent version will be posted on this page and the date of the last update will be indicated at the bottom of this Policy.

16. Website Availability

Ygl does not accept responsibility in the event that Ygl Website is unavailable to you due to any computer downtime, malfunction or such other event outside the control of Ygl.

17. Communication with Users

Ygl sets up communication with users via chatbot, message board, blog or e-mail function offered as part of Ygl Website. If you participate in any communication within Ygl Website, you agree to follow our terms set out below, including the specific terms (where applicable) for enquiry and reply accessed via Ygl’s "Contactbot”. You acknowledge that:
(i) you take responsibility for postings under your username;
(ii) anything you submit on Ygl Website by way of chatbot is directly routed to Ygl’s server and/or the internet, the privacy of your information and enquiries will be protected with regard to any such submission;
(iii) Ygl does not guarantee and is under no obligations, to take action in response to any suggestions or requests placed by any person within the chatbot;
(iv) you allow Ygl to make communication with you using the information you provided online, for example, via chatbot or emails.

18. Enforcement

Ygl reserves the right to be the sole arbiter in determining the seriousness of each infringement and to immediately take corrective actions, including but not limited to:
(i) reporting violation of this Policy and handing over relevant material and cooperate with law enforcement officials,
(ii) disabling or removing any material which is prohibited by this Policy;

Nothing contained in this Policy shall be construed to limit our actions or remedies in any way with respect to any of the prohibited activities. Ygl reserves at all times all rights and remedies available to us with respect to such activities at law or in equity.

19. Contact Information

If you have any questions or concerns regarding this Policy or your experience on our website, please contact us at

The Board has approved and adopted the Policy on 1 July 2022.

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