Chatbot integration to ERP can enhance your business performance

Chatbot integration to ERP can enhance your business performance
Chatbot integration to ERP can enhance your business performance
  • News

What is a chatbot?

A chatbot is a computer program designed to simulate human conversations either through texts or voice. This conversation is done in natural format using artificial intelligence techniques such as Natural Language Processing (NLP), image and video processing, and audio analysis. A chatbot can converse with human users via an app or online service like Facebook Messenger, WhatsApp, Slack and so on.

Whats is ERP?

Enterprise Resource Planning (ERP) is a business management software that helps optimize the business process of an organisation. It uses a centralised database allowing different departments to communicate with each other seamlessly, without having to maintain data at multiple locations. All the applications of ERP are interwoven and can talk to each other. By providing real-time information, the software helps streamline the entire operations and take better business decisions. Additionally, it is beneficial in future forecast of the supply chain inventory that can help an organization increase its profitability.

How does the chatbot integrated ERP system work?

Chatbot is a user interface (UI) that all of us are familiar with. Hence, instead of going through a complicated UI, an ERP system integrated with a chatbot is preferred. The chatbot platform processes the users query. Once interpreted, the chatbot enquires about it in a common language with the ERP software. Chatbot then passes this information to the user in a way that he/she understands.

How chatbot integrated ERP can enhance your business productivity?

Chatbots integrated ERPs can change the way you have been doing business.

Increases your process efficiency

Improves supply chain management

Enhances customer experience

With chatbots you need not worry about getting connected to a support team member. Chatbots are there to help you with your query without any delay.

Chatbot integration to ERP can enhance your business performance.

How YGL BeyondERP can help SMEs in manufacturing industry to adopt and implement Industry 4.0?

We Help Manage Industry 4.0 Implementation via ERP System

With YGL, you’ll be working with the most experienced professionals in the ERP industry. Whether you need short-term support or resources for a long term engagements, our ERP Consultants have the expertise to help you implement and integrate the ERP system requirement for Industry 4.0. With a core team of functional and technical ERP consultants that are both skilled and certified, we can quickly implement a robust ERP System to maximize the value of your investment.

YGL BeyondERP system applications allows you to enable a seamless workflow from your finance to warehouse and right down to your production efficiency by providing you the essential management dashboard which allows you to have a clear visibility.

As an industry leader in ERP system Implementation, we can be sure that each YGL consultants have the highest qualifications. We provide a wide range of ERP System Integrations with experience ranging from IOT(Internet of Things) right down to Data analytics  on OEE (Overall Equipment Effectiveness), supporting all functional modules to complete project management for your project needs. All of our consultants are fully vetted for the project they’re submitted for, which means you’re only reviewing the most qualified consultants who do what you need done.

We Can Help to implement ERP System Integration under Industry 4.0

We look forward to hearing from you. Contact us today so that we can help you with our YGL BeyondERP which is strategy Industry 4.0 ready implementation needs heading towards Industry 4.0.

Get in touch with us.

YglWorld PG (HQ)
10450 Penang Island

YglWorld KL
Suite 9-10
Wisma UOA II,
Jalan Pinang 50450
Kuala Lumpur

G2 Search: beyonderp

Close Menu