The key benefits:
Reduce customer support requests
Having a chatbot on YglWorld website is capable of handling common support queries in real time. Automating FAQs with a customer service chatbot helps to provide instant answers that reduce the number of support tickets raised by customers.
One of the challenges faced by businesses is not able to provide real time assistance. By creating a chatbot for website, YglWorld can handle common queries in the first contact itself and address their sales and support queries promptly.
Higher customer satisfaction
Website visitors expect businesses to provide instant service, whenever they need it. By adding a chatbot to the website, we can provide a better customer experience, which increases the lifetime value (LTV) of the customers.
YGL BeyondERP is ERP Strategy Industry 4.0 ready.
A lot of ERP solutions aren’t designed to enable real-time collaboration, which has a tendency to result in information and planning silos. This obviously makes it difficult to create an agile or dynamic planning flow that truly incorporates the massive influx of data from your production floor RFID chips or the IoT sensors in your warehouse.
How YGL BeyondERP can help SMEs in manufacturing industry to adopt and implement Industry 4.0?
We Help Manage Industry 4.0 Implementation via ERP System
With YGL, you’ll be working with the most experienced professionals in the ERP industry. Whether you need short-term support or resources for a long term engagements, our ERP Consultants have the expertise to help you implement and integrate the ERP system requirement for Industry 4.0. With a core team of functional and technical ERP consultants that are both skilled and certified, we can quickly implement a robust ERP System to maximize the value of your investment.
YGL BeyondERP system applications allows you to enable a seamless workflow from your finance to warehouse and right down to your production efficiency by providing you the essential management dashboard which allows you to have a clear visibility.
As an industry leader in ERP system Implementation, we can be sure that each YGL consultants have the highest qualifications. We provide a wide range of ERP System Integrations with experience ranging from IOT(Internet of Things) right down to Data analytics on OEE (Overall Equipment Effectiveness), supporting all functional modules to complete project management for your project needs. All of our consultants are fully vetted for the project they’re submitted for, which means you’re only reviewing the most qualified consultants who do what you need done.
We Can Help to implement ERP System Integration under Industry 4.0
We look forward to hearing from you. Contact us today so that we can help you with our YGL BeyondERP which is strategy Industry 4.0 ready implementation needs heading towards Industry 4.0.
YglWorld PG (HQ)
35, SCOTLAND ROAD
10450 Penang Island
Wisma UOA II,
Jalan Pinang 50450