WHAT IS A DIGITAL ASSISTANT?
A Digital Assistant is an intelligent robot with a live chat module using machine learning. This means that its performance is based on algorithms and technologies. The robot also integrates seamlessly with other systems such as ERP, CRM or BI-ISV. This means that our digital assistants are platform independent.
WHY THE DIGITAL ASSISTANT IS MORE THAN JUST A CHATBOT
Because of the AI component of a Digital Assistant, its possibilities far exceed those of a chatbot. The Digital Assistant carries out tasks while a chatbot just performs automated conversational interaction with the user. Complex tasks far beyond what a chatbot is capable of.
You request the Digital Assistant to perform a specific task via a voice or chat command. These tasks may vary considerably. From scheduling new appointments, launching new products on your website or drafting the minutes of a meeting.
UNDERSTANDING THE ROLE OF DIGITAL ASSISTANTS IN ERP
Digital assistants is a software programs with integrated artificial intelligence (AI) and machine learning (ML) capabilities enabling them to answer questions and perform or automate certain tasks.
THE BENEFITS OF A DIGITAL ASSISTANT
The Digital Assistant performs tasks that typically require human intelligence. It concerns time-consuming work that this robot can perform very rapidly. Activities that are much more cumbersome for human hands.
A Digital Assistant may result in an immediate efficiency improvement of 80 percent in your organization. At the same time, it offers your employees the opportunity to focus on tasks that really require human intelligence. This means that the robot is a perfect addition to the workplace
A digital assistant is, in its ideal form, a better way to get help than having to play phone tag or wait on an emailed response from a human.
Centralized real-time updates
The system shows what’s possible when an enterprise-grade digital assistant is directly connected to key ERP and SCM systems. Everything happens within the chatbot’s conversational interface, which saves time and prevents multitasking fatigue. Users on-the-go can access via a mobile app so they never lose access. All transactions happen via a real-time connection to Cloud, meaning information is always current.
Instant and understandable answers
Digital assistants use natural language processing, a technology that allows machines to interpret real-world human syntax, to deliver quick and often highly accurate answers to questions. Someone can simply launch the application and then begin a conversation to start receiving answers as they are working. The speed and efficiency of modern digital assistants saves significant time and effort in getting solutions to common problems while on the job. There is less of a burden on helpdesks, which might otherwise be inundated with tickets related to routine issues.
We Help Manage Industry 4.0 Implementation via ERP System
With YGL, you’ll be working with the most experienced professionals in the ERP industry. Whether you need short-term support or resources for a long-term engagement, our ERP Consultants have the expertise to help you implement and integrate the ERP system requirement for Industry 4.0. With a core team of functional and technical ERP consultants that are both skilled and certified, we can quickly implement a robust ERP System to maximize the value of your investment.
YGL BeyondERP system applications allow you to enable a seamless workflow from your finance to warehouse and right down to your production efficiency by providing you the essential management dashboard which allows you to have a clear visibility.
As an industry leader in ERP system Implementation, we can be sure that each YGL consultants have the highest qualifications. We provide a wide range of ERP System Integrations with experience ranging from IOT(Internet of Things) right down to Data analytics on OEE (Overall Equipment Effectiveness), supporting all functional modules to complete project management for your project needs. All of our consultants are fully vetted for the project they’re submitted for, which means you’re only reviewing the most qualified consultants who do what you need done.
We Can Help to implement ERP System Integration under Industry 4.0
We look forward to hearing from you. Contact us today so that we can help you with our YGL BeyondERP which is strategy Industry 4.0 ready implementation needs heading towards Industry 4.0.
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